Privacy policy

Privacy Policy

At Smartesla, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or shop on our website (the “Site”).

By using our Site, you agree to the practices described below. We may update this policy from time to time to reflect changes in technology, laws, or our business practices.

How Cookies & Tracking Work 🍪

Like most websites, Smartesla uses cookies and similar technologies to improve your experience and keep the site running smoothly.

What are cookies?

Cookies are small data files stored on your browser. They help us:

Remember items in your shopping cart
Save your preferences
Recognize returning visitors
Improve website performance

Cookies do not give us access to your computer or personal files.

Most browsers automatically accept cookies, but you can disable them in your browser settings. Please note that some features—especially our online store—require cookies to work properly. For example, cookies are needed to remember items added to your cart until checkout.

To learn more about cookies or how to disable them, visit:
http://www.allaboutcookies.org

Other Tracking Technologies

We may also use:

Web beacons, pixels, and tags to understand how visitors navigate our Site
Analytics tools to help us improve website functionality and content

All information collected through these tools is used in aggregate form and does not personally identify you.

Advertising & Google Ads

Smartesla may use Google Ads remarketing to show ads to visitors who have previously visited our Site. For example, you may see an ad if you viewed a product but didn’t complete a purchase.

Third-party vendors, including Google, use cookies to display these ads based on past visits. Any data collected is handled according to this Privacy Policy and Google’s privacy policies.

You can opt out of personalized Google ads by adjusting your ad settings or disabling cookies in your browser.

Information We Collect

Non-Personal Information (Traffic Data)

When you visit our Site, we may automatically collect anonymous information such as:

IP address
Browser type
Device type
Pages viewed
Date and time of visits
Referring websites

This information helps us understand how visitors use our Site so we can improve performance and usability.

Personal Information

In some cases, we may ask you to provide personal information, such as:

Name
Email address
Shipping and billing address
Phone number

You can browse most of the Site without providing personal information. However, certain features—like making a purchase or contacting us—require it.

Making a Purchase

To place an order on Smartesla, you’ll need to provide basic personal information so we can:

Process your payment
Ship your order
Send order confirmations and updates

If you choose not to provide this information, you may still browse products, but checkout cannot be completed.

IP Address & Location (Currency Display)

We may allow trusted third parties to process your IP address to determine your general location for currency conversion purposes. This helps display prices in your local currency.

A temporary session cookie stores your selected currency and is automatically removed when you close your browser.

How We Use & Share Your Information

We do not sell your personal information.

We use your information to:

Fulfill orders and provide services
Communicate with you
Improve our website and customer experience
Send promotional emails (only if you opt in)
Prevent fraud and maintain site security

We may share your information only when necessary:

With trusted service providers (payment processing, shipping, website hosting)
To comply with legal obligations
To protect Smartesla’s rights, property, or customers

All service providers are required to protect your information and use it only for authorized purposes.

Blogs, Reviews & Public Areas

If our Site includes reviews, blogs, or public forums, please be aware that any information you share may be visible to others. Smartesla is not responsible for information you choose to post publicly.

Security

We take reasonable steps to protect your personal information using industry-standard security practices. However, no online system is completely secure. While we do our best to protect your data, you use the Site at your own risk.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates may be communicated via email or site notice.